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15 November 05 - 21:46While your brain was otherwise engaged

To react is less effective than to respond. To respond is less effective than to anticipate.

Often a crisis comes and it becomes obvious that none of the available immediate responses will be a solution. "The solution to this problem is X, but we needed to start doing it six months ago (or twenty years, or whatever)."

Next observation: "We can start doing X now, but we'll have to suffer the problem for six more months (or twenty years)." That's when you're lucky. When you're unlucky, the observation is more along the lines of, "We can start doing X now, but it won't do us any good because we'll be dead well before it starts to be effective."

We could start providing jobs and better housing to the least advantaged among us, but the cars are already burning. I could start broadening my skills to play the job market better, but my position is being moved offshore next month. We could start testing and investing in code quality, but the customer is already soured on the project.

How do we act on problems early, before they become crises ? A nifty phrase I've heard recently is "weak signals". Devote some attention to spotting weak signals and amplifying them. Of course, noise will make this a delicate task. The payoff is early intervention - think of smoke detectors.

A good way to spot weak signals is to embed your objectives in a system of values. Then weak signals will manifest as feelings that something is slightly, vaguely wrong.

If you value social justice, you will be bothered by "small" problems of discrimination or rising unemployment, even if (temporarily) these look like a small price to pay for economic prosperity. If you value quality, even relatively harmless bugs will leave you with an uneasy, niggling feeling. If you value learning for its own sake, you will move on to new skills any time you feel insufficiently challenged, etc.

- The Universe And Everything - two comments / No trackbacks - §

02 November 05 - 17:31On not being an agile coach

The term "coach" is in vogue among agilists, I suspect for lack of good alternatives. I really have no idea what coaching is. Sometimes it's been a useful shortcut to describe what I do as coaching - people seem to know what I mean. I wouldn't describe myself as a coach, though, since I have no idea what that is.

I work with teams. I come in for brief periods, do the best work I can, then leave the team to its own devices afterwards - for awhile, or for good. There are two main things I try to help with, when a team wants my help: clarity of purpose, and fresh ideas. I see these two as major ingredients of success. I've learnt that it's never quick, never simple, never easy, but that it does work: teams call me to tell me of the successes they've had since our work together. That's a great reward.

- The Universe And Everything - three comments / No trackbacks - §

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